One Stop

Level 2 specification

NR/L2/TEL/30114

Specification for the Maintenance of CIS Control Equipment (formerly NR/WI/TEL/30114, Maintenance of CIS Computers)

Issue 2, March 2009

Maintenance specification for Customer Information System control equipment: operator consoles (Service A), control equipment including routers and switches (Service B) and system data backup (Service C). Services A/B are twice a year at the busiest stations (major, managed and Section 12), yearly at other sites; backup yearly everywhere. CIS power and UPS are in 30081.

Clause map — what each clause deals with

1PurposeSets out an inspection regime for CIS control equipment to reduce failures from deterioration and spot defects early
2ScopeApplies to maintainers of CIS computers and control kit; associated power supplies, UPS and batteries are maintained under 30081
3Definitions (in addition to those defined in NR/L2/TEL/31002)Defines CIS and SFO, adding to the general maintenance definitions in 31002
4ResponsibilitiesMaintainer must agree disturbance with users, protect the public, avoid peak hours, report defects to fault control and record corrective actions on the work return
Appendix AMaintenance of CIS Operators ConsoleService A, twice a year at the busiest stations (major, managed and Section 12), yearly at other sites: console wiring and connectors, cleaning, fans, system clock, console function test, pre-recorded announcements
Appendix BMaintenance of CIS Control Equipment (Includes CIS Routers and Switches)Service B, same periodicity as A: alarms and diagnostics/logs, cabinet earth bonding and ESD studs, wiring, connectors, labels, filters, fans, door locks, cleaning, disk drives
Appendix CSystem data BackupService C, yearly at all sites: back up CIS system data to removable media, with one labelled copy kept on site and one held securely off site